No queue. No bot. No sales pipeline. Two inboxes, read personally. Replies within twenty-four hours, from a person, with the next step in it.
Platform questions. Gallery and institution inquiries. Pricing conversations. Demo requests. Market embedding inquiries. This inbox is read daily.
Partnerships at the architecture level. Press and media. Legal matters. Strategic conversations not suited to the general line. Slower. Always read.
Twenty-four hours, usually less. The reply is from a person, named, with the next step in it. If the question does not fit SENTYAL, the reply says so and points to where it does fit.
No newsletter sign-ups. No follow-up sequences. No nurture campaigns. No tracking beyond what is needed to deliver the reply.
The conversation begins when you write and ends when it is complete.